At Bison Hemp Extracts we stand by our product. If the return is a result of our error, such as an incorrect or defective product, you will receive a full refund for the item including shipping and handling. You have 15 calendar days to return the item from the date you received it. To obtain a refund, call us at 539.215.0065 or firstname.lastname@example.org.
We will also notify you of the approval of your refund. Your refund will be processed, and a credit will be applied to your credit card or original method of payment. Standard processing time of refunds vary and is determined by your credit card holder or bank.
We ship to many states around the United States and are adding more each month! Note that there are restrictions on some products depending on the state you are ordering from.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.